Proxy. Including Station Road and Queens Square branches. In future you may wish to consider registering for our Online Services. The website sends you round and around in circles. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . You do not need to see a GP to order a repeat prescription. We do not accept telephone requests for repeat prescriptions. Please try again in few minutes. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Thank you for subscribing to our newsletter. Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Attleborough I can't see the request new medication link, 111 outside of your GP practice's opening hours. NR17 2AS Map, Queens Square SurgeryQueens Square Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Stay up to date with the latest government guidance. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. I cannot find a way to get an appointment. Find out how to renew your repeat prescriptions. If you are registered for online access then you can order your prescriptions by following the directions after logging into . Norfolk Before you make your choice you can read more about our cookie policy. Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. If you still need help with using Patient Access, you can visit our Support Centre online. Admin enquiries. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? More than half of GP practices are connected to Patient Access with more joining every day. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Page last reviewed: 21 August 2020 Analytical cookies send information to Google Analytics. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. Before you make your choice you can read more about our cookie policy. Manage an account on behalf of another patient or relative. Patient does not provide medical advice, diagnosis or treatment. Practice365 Privacy Policy (If you make your request by post, please enclose a stamped addressed envelope). It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. NR17 2AF Map. Ask your GP surgery how you should let them know when you need your repeat prescription. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. We've put some small files called cookies on your device to make our site work. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Station Road SurgeryStation Road Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. Notice You'll be able to collect your medicine in person when it's ready. Only your overall rating, comment and name (if disclosed) will be visible online. Flu vaccinations - Under 65 At Risk Groups. You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). Let us know your preference. I was hold for over 2 hours, next in line to be answered and got cut off. Egton Medical Information Systems Limited. Attleborough But you can ask for your medicine at your GP surgery if you do not want to do this online. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Order Now. Some high street pharmacies also deliver. You can also find out if you are entitled to free prescriptions. What has happened to this surgery? Flu vaccinations - Aged 65 and over group. We will use a cookie to save your choice. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. Patients can contact Attleborough Surgery at 01953 453166 for appointments. We will use a cookie to save your choice. I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. Health services you can access online. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. Attleborough Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Repeat medication. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. Analytical cookies send information to Google Analytics. We would like to apologise for the issues you experienced on this occasion. Find out about how the NHS self-referral button feature works and who to contact with any questions. By asking your local pharmacist to request on your behalf. Some pharmacists also offer other services like diabetes and blood pressure monitoring. Sleep like a baby. My Account. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. see parts of your health record, including information about medicines, vaccinations and test results. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. For more information, see the dispensary page. Menu Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. Before you make your choice you can read more about our cookie policy. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. We would also like to use analytical cookies to understand how our site is used and improve user experience. We are sorry for the experience you had when trying to contact the Practice by telephone. We would also like to use analytical cookies to understand how our site is used and improve user experience. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. We've put some small files called cookies on your device to make our site work. Cant get through on phone. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. As I type this I am number 15 in the call queue! For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. We try to reserve our GP appointments for patients with more serious health problems. Change your contact and personal details or change your password. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Analytical cookies send information to Google Analytics. Station Road NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. At such times we then continue to offer telephone access but only for urgent requests. We make it easy to register you and your family. Request repeat medication or managing existing requests. NR17 2AS Map, Queens Square SurgeryQueens Square We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Station Road SurgeryStation Road NR17 2AS Map, Queens Square SurgeryQueens Square Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. We make it easy to register you and your family. If you take medicine regularly you'll usually have a repeat prescription. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Attleborough We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. Using your NHS account. 96.90% had confidence, of 215 respondents. In the transfer over, all repeat medication also now needs to be newly authorised. Check symptoms, find possible treatments and find out when to seek help. Some GP online services are only available in certain areas. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. Minor surgery (e.g. Accessibility In all cases please order your prescriptions at least 2 working days before they are needed. The Account option, which is visible once your name is selected. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . here. Send secure messages to your GP. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. Let us know your preference. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. We will use a cookie to save your choice. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. NR17 2AS Map, Queens Square SurgeryQueens Square Care Quality Commission Inspection Ratings. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. 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